It is possible to submit a request for free legal aid for citizens without the ability to pay through the integrated public service E-Mongolia system. Citizens can submit a request on their own or on behalf of others. However, although the service has transitioned to a digital format, it is noticeable that there is limited public awareness and understanding of the service due to restricted access to information.
Regarding, today (2025.05.05), the “E-Mongolia Academy” and the Legal Aid Center jointly organized a meeting to collaborate on making digital services and legal aid more accessible and widely available to the public.
The meeting was attended by N.Turbat, Head of the Training and Public Relations Department of the “E-Mongolia Academy”, B.Munkhtulga, Head of the Marketing Department, L.Batchimeg, Head of the Training, Promotion, and Public Relations Department of the Legal Aid Center, as well as relevant specialists.
"Citizens must be able to access public digital services and legal aid without any obstacles and in an inclusive manner. We will strengthen our cooperation in this direction," emphasized N.Turbat, Head of the Training and Public Relations Department of the “E-Mongolia Academy”.
L. Batchimeg, Head of the Training, Promotion, and Public Relations Department of the Legal Aid Center, stated: "In the first quarter of 2025, our center provided legal advice to 2,692 citizens and free legal representation to 1,147 citizens. However, many people are still not fully aware of this opportunity. Therefore, we will focus on making information more accessible."
Through the 37 branches, including 8 districts, 21 provinces, the center provides free legal advice, representation services, and legal information to citizens without the ability to pay.
Going forward, the two organizations plan to collaborate on expanding public access to legal education and information, and to intensify efforts to deliver information about digitalized services to target groups through all available channels.
